Return & Refund Policy

Return & Refund

We hope you love what you ordered. Since our store has limited merchandise we do not refund your money back or exchange for other items or sizes. We encourage all customers to choose the correct t-shirt size after carefully reviewing the size chart. Exchanges are only allowed if we deliver an incorrect order. If this is your case, please notify us within 10 business days after you have received your order by writing an email to info@vivaltomedia.com. Make sure you give us your complete name and order number and we will send the return instructions. We are not responsible for lost packages if confirmation of delivery is provided by USPS. Client is responsible for shipping costs if address is provided incorrectly and package is returned to us.  

Shipping

We only ship to US and Puerto Rico. Orders are processed within 2 to 4 business days and are sent via USP first class mail. Usually delivers on 3 business days.